Client Testimonials
Sales/CRM Platform Implementation
"We just wrapped up a HubSpot onboarding with Zola Consulting and I’m going to say it plainly: they crushed it.
A little background on us. We run Baltimore Water Taxi, and our world is equal parts transportation, tourism, and moving parts that don’t always play nice together. We needed HubSpot set up the right way, tied into how we actually operate, and we needed our team trained so it didn’t become “another system nobody uses.”
Joy was the force multiplier.
Joy didn’t just “onboard” us. She built it with us, made sure our setup matched our real workflow, and then delivered training that actually stuck. The biggest win: we had some complicated integration and condition issues connected to our third-party ticketing system, and Joy tracked them down, worked through the details, and helped get them resolved. That kind of problem-solving is where the juice usually isn’t worth the squeeze for most consultants. Joy leaned in anyway and got it done.
Because of the quality of her work and how easy she is to work with, we’re keeping Zola on retainer. That tells you everything you need to know.
If you’re considering HubSpot and want it implemented cleanly, with real training and someone who will stay with the problem until it’s fixed, I highly recommend Joy and Zola Consulting."
Michael M
President & CEO, Baltimore Water Taxi
Sales/CRM & Marketing Platform Implementation
"We worked with Zola consulting to implement Hubspot, marketing analytics and her worked helped us scale our team with confidence. Now we have a foundation for growth!"
Founder, DataTools Pro
Sales/CRM & Marketing Platform Implementation
"Joy was instrumental in redesigning a client's inbound lead handling process, including detailed process/workflow charts, stakeholder reviews, and end user training. She's incredibly responsive, professional, and organized and such a pleasure to work with. I'm looking forward to additional engagements where we can utilize her significant expertise and capabilities!”
Anne M, Director of Marketing
Sales/CRM Implementation
“Working with Joy has been an absolute game-changer for our Salesforce implementation. As a Salesforce Partner and Consultant, Joy demonstrated unmatched expertise and professionalism. Her deep knowledge of Salesforce, coupled with an understanding of our business needs, ensured that every aspect of the project was executed flawlessly.Joy not only delivered measurable results—streamlining our workflows, improving user adoption, and increasing operational efficiency—but also demonstrated outstanding communication and collaboration skills. Joy’s ability to explain complex technical concepts in simple terms made her an invaluable resource for our team.If you're looking for someone who combines technical mastery with a proactive and client-focused approach, Joy is the partner you need. We couldn’t be happier with the outcome of our project and would wholeheartedly recommend her services.Joy is the partner you need”
Traci M, Fractional Executive
Sales/CRM Implementation
“Joy did an amazing job of turning our vision into a reality! I will most definitely be working with her again on future client endeavors.”
Nicole M, Fractional Executive
CPQ Implementation
"She is amazing with her skills, project management, and communication."
Danny T, CEO
CRM Training
John L, Consultant